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my TomTom cannot locate satillites?

I have a TomTom One 3rd edition I can use all facilities but cannot locate satillites so cannot use it to guide me. A warning about settings flashed on screen two days before it failed (can't remember the excact wording)Can anyone help? Have tried reset and restore factory settings, no luck
laff99, June 2010
Try a software update before you do anything. We have tons of parts for this model. www.nabilselectronics.com

Bill, June 2010
link Click here to see other fixes for TomTom One 3rd edition.