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no channels on5401?

hello there can anyone help as from 1 week no sky channels no espn just basic channels any ideas to fix it before world cup please
yann, June 2010
how would i chip virgin hd plus box up anyone now

john, November 2010
provider code: 54 01

key 00 = a9 5d 4e fe 20 e1 2d 03

key 01 = 88 6b 69 7e 94 b6 bb 1e

LES, June 2010
i think the time has come where we cant just change the codes. Virgin are issuing all customers with the new cards, i have not put in my new card yet but all my channels have gone apart from the basic 5 channels.

dg, June 2010