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how can i fix my samsung rs21dcn model?

my samsung rs21dcn model ff is making loud noises when closed and stops when i open the door.the temp of both the freezer and fridge has also risen and won't reset.someone advised me they got a repair kit and was able to fix. can you advise if these kits are available and where from.
Noelle Shiels, June 2010
they are 80 pounds got 1 from ebay

hayley tunks, March 2011
link Click here to see other fixes for Samsung.