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garden strimmer GGT-250 from Aldi?

bought the GGT-250 strimmer.the nylon cord retracts so rang them answer "we have lots with this problem, its a design fault.send your receipt to us & we will send a new one "
problem: who keeps receipts for £9.99
does anyone know the design fault & how it can be rectified
terry d, June 2010
Call ALM Manufacturing 01423 797208 for advice

Richard, June 2010