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Auto timer switch not working at all?

When I set the auto timer switch to AUTO and mark the times I want it on and and off it dose not work at all. i have to manually switch my heating on and off. has anyone got same problem? And will it need a new timer switch?
Thanks James yet another idiot to buy one of these really crap boilers lol
James yet another idiot to buy one of these really crap boilers lol, June 2010