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How can i fix my zanussi zwf14380w washing machine?

When i put the washing machine on a 40 cycle for example, the total washing time is approx 1.25hrs after about 5 mins the timer goes back to 1min, just before this happens there is a temperature/thermometer system which comes up in the top left hand corner of the display.does this mean that the heater element is not working ????
Steve Mildenhall, June 2010
link Click here to see other fixes for Zanussi ZWF14380W.