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Delonghi DFS903 glass door shattered?

I am a landlord at a property where i have a delonghi DFS903, and the tenant has informed me that whilst cooking the glass door shattered. The inner removeable glass panel is intact, the outer section of glass is shattered. Is this possible?? Anybody know where to get replacement glass/door?? Thanks.
HoltIan, July 2010
partsmaster £180 pounds

ashraf miah, November 2010
link Click here to see other fixes for Delonghi.