Hi, I have the EXACT same problem and can't figure it out. I've looked at the parts diagram on the Ryobi site but it's so small! I stopped into a local small engine repair place and was told that Ryobi's are sold by Home Depot and very few folks repair them. They must be considered to be disposable, but I can't really be throwing $100 down for another trimmer. If I get anything, I'll post it for you.
Ed, July 2010