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Map Downloads?

I have a Magellan Maestro 3100, never been activated, only has European maps, Need it running in Australia, I am prepared to pay for downloads etc. but Magellan wont reply and some goose tells me he can help if I have iog8 software, how would anyone but a techo know that? I just want it to work! Thanks
Bruce Williams, July 2010
link Click here to see other fixes for Magellan.