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how can i fix my fridge freezer beko cda660fw?

my fridge freezer beko cda 660fw frost free, freezer doesn't freeze any more or get cold at all . i have tried the defrost thermostat at the back but it doesnt make any difference were can i get a new one or is there something else wrong i have only had it 2 yrs
nick, July 2010
the fridge is keeping cold so i believe the compressor to be working but i cant hear it kick in. the fan in the freezer comes on but does give any cold air out

NICK, July 2010
does the compressor start and run?.has it got a defrost timer in a white box at the back next to the compressor on the left as you look in.also check the wiring going in to the cabinet at the back for loose connections

ck, July 2010
link Click here to see other fixes for Beko.