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How do I fix the sound on my JVC Surround Sound System?

I have sound when I play dvd's, it's just that the voices don't match up with the people speaking in the video's. The voices come 15 seconds or so before the words are actually spoken. How do I fix that? I tried to use a dvd cleaning cd.
Anthony Crawford, July 2010
link Click here to see other fixes for JVC.