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Freezer too cold and condensor too hot?

My Hotpoint Mistral (with digital display) keeps freezer at between -18 and -22. The fridge is fine at +5. I have set the fridge to work at this temp via the digital display but cannot change the freezer compartment settings! The condensor is also too hot to touch and the cooling matrix is free of fluff.
What might be the problem?
Scarbs, July 2010
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