Have just installed drawstring curtain tracks which were DIY and already set up. Followed the instructions and the mechanism worked great. Hung the curtains and now one side stops part way when opening. It can be manually pulled back and doesn't have a cord hanging down. Installed the next track and decided to change to left-hand draw. Followed the instructions and when opening, the right-hand side curtain now opens across three quarters of the window (opposite problem to the first track.) Help!

Sue, August 2010

unattatch the cord from the overlap arm and the underlap arm, push both the overlap arm and the underlap arm out to the ends of the track. Reattatch the cords to both arms while they are at the end of the track and hey presto you should be OK.

malcolm, May 2011

spray or wipe furniture polish on track at regular intervals

liz, August 2010