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washer wont work?

my hotpoint ultima wt960 7kg washer will not do anything, it is switched on but wont switch off or do anything all it does is beep if i press anything. i have switched it off from the mains but it makes no difference. can someone tell me what is wrong please.
aishah, August 2010
child lock

wash doc, August 2010
link Click here to see other fixes for Hotpoint WT960.