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samsung ht-tx35r & swa-3000?

i have samsung home cinema system with wireless rear module - it is new (unused for 18mths+), and i've just set it up but i cannot get sound from rear speakers (connected to wireless device). i have done everything in manual - can somebody offer any advice - or the number of a home visit engineer?
Sean Mooney, August 2010
plug it in push the reset button five or six times then push the on off switch on the back i think its three or four time on and off it should connect be sure the player is off when u do this but plugged in i have one and its not easy but it can be done if u cant get it to work type it back in and ill see if i can help further

travis, November 2010
link Click here to see other fixes for Samsung.