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how can i fix my suniflo{suniplus}?

yesterday i have to put my suniflo in bits,was working well afterwords but then after a few flushes the system dont stop grinding and the water is not going out.i have the toilet,bath and sink full with water.can you help me please?
pedro alho, August 2010
the plastic or rubber thing underneath the seat has fallen into the toilet bowl and blocked the macerator

LINDY HAWLEY, August 2010