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how can i fix my Toshiba widescreen Z27 tv?

The remote wont work the tv, batteries have been changed several times, new control tried and without that cant access auxillary channels needed to allow playstation to be used. the tv works if used by the controls on actual tv but cant access auxillary channels. the video will work using remote! any ideas please
Chrissie, August 2010
link Click here to see other fixes for Toshiba.