If the head is also "poped out", the mechanisam
is jammed. Try to push stop button.
If the pinch roller only poped out, it is maybe
jumped over little metal pin. Try with screwdriver
to jump back the pinch roller over that pin.
If this not help you, open the unit and inspect mechanism, it is very simple.
Sorry about my english, but if you closser inspect the unit mechanisam you will know what i am talking about.
Old name :), October 2007