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Fixing my Roam-Air portable air conditioner?

When I turned on my air conditioner it all of a sudden made a loud sound that sortof sounded like a fan clicking against something. So I'm not using this now, and I wondered what was wrong and how I could get it fixed. I've had this machine about five or six years and have not done any maintenance thus far. Maybe I was supposed to. Thank you.
Carla, August 2010