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where do l find the heating element?

where do l find the heating element on a tricity bendex TM310W
Malcolm Simmons, August 2010
Take the shaped panel of the back (bit with plastic cage over).Element at the bottom.If you have no heat put you head inside the drum and look up or use a mirror.you will see a key shape plastic bit held with 2 screw.Behind there is a thermostat that fails and goes open circuit and stops heat working

ck, August 2010