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Samsung fridge freezer flow light not working and alarm keeps going off?

Although the door is closed properly the alarm keeps sounding every few minutes. The flow light is not on and the fan in the inside at the back of the fridge is not rotating. The freezer seems ok. What is happening has my fridge packed in but the freezer still ok?
Margaret, September 2010
samsung service agent details Tel 07723019161 web www.agsrefrigeration.co.uk

Phil, January 2017
view videos on youtube about samsung fridgefreezers which may help you ...

http://www.youtube.com/watch?v=iTHCuMdRdoo&feature=fvw

this guy has a few videos .. just click at top of his page where it says more videos from this user ?

jkae, September 2010
link Click here to see other fixes for Samsung.