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my thomson 16300-16 wont record or go into library ?

I have a thomson 16300-16 that was working ok up until last night but now when i try to record or go into the library a notice informs me that i do not have a working hard drive or no hard disk. I dont know what it means and cant get hold of anyone on the phone. Do you know what is wrong, i have retuned the box just recently.
jenny, October 2010
link Click here to see other fixes for Thomson.