Hello,

We've just moved into a new property and had a lovely warm house for a week. Now the heating has completely stopped working.

I turned the boiler off and on again to see if this resets things but no change.

The hot water works fine and the thermostat displays flame icon.

Its as if the thermostat and boiler have lost connection... that the boiler isn't receiving instruction from the thermostat.

Does this make andy sense?

Any ideas what could be going wrong?

Paul, October 2010

Paul, I have exactly the same problem. I tried changing the batteries in the thermostat but no luck. Whilst I haven't found the solution yet, I have managed to turn on/off the heating manually by pressing the tiny 'Overide' button on the front centre of the boiler. I'll let you know if I crack it!

Martin, October 2010