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how can i fix my stannah stairlift?

i have recently bought a stannah stairlift,model 300.It was working perfectly when i collected it but now trips out when under load.if i get off and walk along side it ,it works perfectly.One thing i had to do when taking it out was to cut the wire underneath to allow it to seperate in the middle,which i have now reconnected.Thanks
steve, October 2010
lift stopped working after moving appox 1 foot

mary, May 2015
you need new batteries.It will stop when the batteries are near failing to warn you to replace them

rich, October 2010
link Click here to see other fixes for Stannah 300.