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hi my zanussi 1400 xc will not use fabric softener?

my washing machine is working fine apart from it wont use the fabric conditioner when put in machine
any ideas please
tonga, October 2010
holes in conveyor blocked?.Bit above the soap draw.remove the draw and look for black gunk in holes blocking jets up

ck, October 2010
link Click here to see other fixes for Zanussi.