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washing machine AEG LAVAMAT OKO 72520 C2 PROBLEM?

i bought it when in germany and now i have this problem - even bigger problem is manual is in german!

looks like it is not pumping or spinning - door jammed shut and wet stuff stuck init ???

Any clues what is wrong with it and how do i get the linen out????
michelle.longdon@hotmail.com, July 2006
the problem is c9

gaetano, January 2010
link Click here to see other fixes for AEG.