can you fix my e-mail

Eddie Ujihara, November 2010

If you can receive e-mails but not send them it means that you are correctly configured for the inbound transfert, but that your outbound configuration have some problem.

You use the SSL protocol on port 25. Maybe your ISP don't support that protocol. Some demand that you use SSL, other just don't support it.
Looking on my side, SSL uses port 465, not 25.
Some other servers use port 587.

Double check that you use the right port. Correct it if needed.

Contact your provider to make sure you use the right port and protocol.


Normaly, you should have something like: mail.domain.com
set as your server.

Then, something like:
mail.domain.com
OR
smtp.domain.com
set as your SMTP server.

Electro, May 2011

Answers - mend, repair, fix

The program I use is outlook express. When I send an e-mail the answer I get is this:
The host ' could not be found. Please verify that you have entered the server name correctly. Account: Server: Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 11004, Error Number: 0x800CCC0D
But the server name is correct. I use it in my other computer and works fine. What shall I do to be able to send e-mails?

Natalia, November 2010

The program I use is outlook express. When I send an e-mail the answer I get is this:
The host ' could not be found. Please verify that you have entered the server name correctly. Account: Server: Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 11004, Error Number: 0x800CCC0D
But the server name is correct. I use it in my other computer and works fine. What shall I do to be able to send e-mails?

Natalia, November 2010

I receive e-mails but I can't send any.

Natalia, November 2010

what email? What programme? what are the symptoms?

At least give us a bit of a clue!!!

Treble STop, November 2010