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westminster chiming clock ?

My westminster chiming clock chimes on the hour (and each quarter hour) but on the hour it doesn't chime enough i.e. at 4 o'clock it chimes 3 etc please help
beerwitch, November 2010
easy fix ,we know its 1 hr out so using the above figures you gently move the hr hand from the 4 o clock to the 3 o clock position,
job done.

wirecutterman, November 2010