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How can I fix my Creative Nomad Zen Xtra 30gb mp3 player?

When I turn on my mp3 player it makes a clicking sound for a while before it comes up with a screen that gives me the four options of clean up, format all, reload OS, and reboot. The next screen tells me I have a harddisk problem. Is this fixable?
reschknm@uwec.edu, July 2006
I got the same probleme...i followed your advice, and IT WORKED FOR ME !!!

Thanks !

Patrice, November 2007
This happened to me too and when I found this answer I almost passed out b/c it worked. Turn it on to when the EAX menu comes on. I think I had to take the battery out and put it back in. As the EAX screen comes on smack (and I mean SMACK) the upper right hand corner above the menu button and you should hear the hard drive grind on and it should play fine. Good luck.

Heather, September 2007
need new hard drive

jimmy, November 2006
link Click here to see other fixes for Creative.