The "saftey pin" broke of the molded plastic hose end of my Kirby G4 and my wife called ot order the piece and bought only the end which I assumed would invlove cutting the old end off and remounting the entire new end, but the piece that came was only one of the 2 which comprise the end. How do I get the old one out and the new one in?

Tim C, July 2006

After a bit of frustration, the end of the hose is held on simply by the rim of the lower cuff. It can be pulled of by hand. This is a good way to save $40 repairing this problem. End only $8, new hose $50.

Tim C, July 2006