My machine is two years old, when I go to put it on a cycle to wash it works perfectly but lives the condition in the draw! I'v tried it on several cycles to no avail. I have looked in the manual and it says to do a service wash/cycle at 95C, which I have done to see this rectifiers it, but sadly it did not!! Can anyone help.

John, November 2010

remove the draw completely from the machine.now remove the plastic bit with 'MAX' written on it.make sure that all the holes and bits under there are spotlessly clean.now look in the compartment where you have pulled the draw out of and look up at the top holes and see if they are black/mouldy/blocked.unblock or replace the conveyor (bit with holews in above draw) and then reassemble and test

ck, November 2010