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Dyson Animal 17 suction motor won't work?

When I turn the unit on, the beater (brush) works with its little motor, however, the main motor won't turn on. I have another one, but can't get the beater head off to replace it. How does the beater head release on the side without the retainer ring?
Chuck Z., November 2010
link Click here to see other fixes for Dyson Animal 17.