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Our Sky Plus box is playing up?

Yesterday our Sky Plus box wouldn't turn on, at all, then when it finally did the planner was completely gone and none of the recording qualities (e.g live pause, record) isn't working. It's playing up again today and on top of that it even turned itself off whilst I was watching TV. How do we get the planner and pause/record back?
Francesca Parry, November 2010
link Click here to see other fixes for Sky Sky Plus.