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My needle is stuck in down position on Jenome 415. ?

I was sewing a seam and my needle got stuck in the down position. Can't turn the wheel! Have taken out the bobbin and thread, but still can't move it. I think maybe the bobbin was in wrong. But I don't know what to do! It is a Janmoe 415, and I was just doing a basic seam. Help!
Rosalie Pope, November 2010
undo the needle clamp so the needle comes out when you turn the balance wheel

kendourof, November 2010