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how can i fix my sansa e250 mp3 player?

my sansa e250 only turns on when its plugged into a computer, and when it is its only on the connected screen, as soon as you unplug it, it goes powerless. also, when its plugged in, the computer says it cant recognize it and says theres a problem with it..? what can i do if anything to fix it?
michael a rob...III, November 2010