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Samsung Cooltech fridge / freezer not working?

The fridge light is still working but both the fridge and the freezer dont seem to be, - water in the ice cube tray does not freeze, any thoughts?
no ice kiwi, November 2010
Where do I buy new shelves all have broken in my Sunsung fridge freezer SR 44RMB

Leonie Gormanly, March 2013
link Click here to see other fixes for Samsung.