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Blomberg Fridge/Freezer not freezing!?

My Blomberg Frost-free Fridge/Freezer has all of a sudden decided that it won't freeze anything. Was told that there could be a build up of ice that is stopping the fan. That I can understand, but how do I remove the grill to get at the fins and fan?
Steve, July 2006
just had engineer out today and was told that we had to defrost freezer for 36 hours as it has frozen underneath where the water lays

jenny spratling, July 2007
link Click here to see other fixes for Blomberg.