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henderson merlin up and over garage door problem?

Garage door up and over" henderson merlin" has dropped and is catching the floor,is it ajustable ?.NO PARTS APEAR TO BE BROKEN. PLEASE ADVISE .
PETER, December 2010
door stopped lifting. Chain rotating freely but does not engage with double panel

Jeff, December 2012
link Click here to see other fixes for Henderson Merlin.