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Ferroli Optimax 31c will not re-pressurise PLEASE HELP!?

My boiler is flashing F37 which requires that we re-pressurise the system, hwoever we have tried the way that w have always done this and it is not working this time. No sign of it even tryin, no noise or anything. Its freezing and Ferrolli won't come out til next week, please help!
Kathy, December 2010
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