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Middle ring on gas hob not working?

We have installed a Kenwood ck414 range cooker with 5 gas rings and electric oven and grill. The only problem with it is the centre ring is not lighting. There is a spark and you can smell gas but no flame. Please help as we need it for Christmas. Thanks
Pam, December 2010
Just tried a seperate gas igniter but only got half the ring lit and didn't stay lit. The middle of the ring doesn't light either (its a double burner). Thanks for response.

Pam, December 2010
press the spark generator and slowly switch the gas tap on whilst spark is clicking.does it now light.You could always light it with a match or separate gas igniter as a temporary measure

ck, December 2010
link Click here to see other fixes for Kenwood.