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How can i fix my brother fax printer MFC 425CN?

I have a Brother printer MFC 425CN and on the screen it's repeating can not clean printer heads. See trouble shooting in manual. I have cleaned the printer, the ink cartridges have ink in and as fare as i can see there is no paper stuck in the printer. On asking it to clean printer heads it is saying see trouble shooting.
Clive Ralph, December 2010
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