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how can i fix my ge fridge/freezer model#gss25jfmbww?

the top half of our side by side does not cool or freeze well .there is a build up of ice at times in the bottom of the fridge . at times the motor sounds very loud sounds like its in the top of freezer .
scottie, December 2010
link Click here to see other fixes for GE GSS25JFMBWW.