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the cover to my shark intellisew bobbin holder won't close?

I can't seem to close the little plastic cover which holds the bobbin. I have a Shark Intelli-Sew model 9110. I also seem to have a difficult time with threading it. The thread keeps on bunching up. All I get is bipping sounds and the symbol !. I am so frustrated.
Petroula, December 2010
It would be best if someone could give you a demonstration, if you go on to flika you can see demonstrations

ken, December 2010