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tricity bendix says tank full it isnt?

ive emptied tank removed fluff, washed bottom filters, was frozen but did twenty minutes and stopped saying tank full help please
angela hogroast, January 2011
there is a tank in the back with a float switch and if the water can't get in to the bottle it fills up and puts the full bottle light on even though the bottle is empty.you need to find the float tank and check the water can get in to the bottle and isn't blocked up with fluff somewhere.its a top off and side panel off job to get to the float switch/tank.Some models have a pump but these have the bottle at the top

ck, January 2011
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