It could a fault with the pump, but I have hairy dogs and I suspect the filter may be blocked. The machine won't empty. The residing water is cleanish. How do I access the filter to check it, before calling someone out.

Sally, January 2011

Filter Locations

There are 3 possible places to look, as each machine maker installs their filter in different locations ( these places are not always visible).
1) If machine has a square flap fitted on the front filter maybe located behind this. (no luck try next one).
2 ) Could be located behind the front lower kick panel (gently remove panel to see). (no luck it’s definitely in the last one).
3) Located inside the sump hose this is the hose that is attached to the bottom of the outer drum.

Remove excess filter rubbish/gunge, then wash the filter under the tap and refit.

wirecutterman, January 2011