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the knob for the lounge is brokn off?

i understand these chairs are gaurenteed for life- we have had the rocker fixed a couple of years ago,now the knob that lifts the foot part up is broken off. is there someone we can call?
NILA CARPENTER, January 2011
The parts may have a lifetime warranty, but the labor to install them is typically only covered for one year. Check Craigslist under the Services section for "Mobile Furniture Repair" for a Craftsman near you.

David, January 2011
how about ghost busters,you give little on no info,how do you think anyone can help you with ,the knob is broken off,get real

mm, January 2011