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How can I fix the picture quality during playback?

I bought sony dvd recorder rdr gx210 about three years ago in Accra.The problem started in mid 2010.During playback the colour of the images or pictures becomes reddish black, We've changed cables and done everything,including trying with various dvds,the problem still persists.Please try your best to help.Can the Sony Centre in Accra help because I don't want to lose the recorder
Anthony Nunoo, January 2011
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