Hi, have bought a beosound 9000 from a lovely gentleman who gave me a fake pin code and has since buggered off, not answered emails, or letters, or calls regarding this. So has left me with a Mk3 Beosound 9000 that looks marvelous but doesn't actually work-can anyone help? If they can please let me know

Ed, January 2011

It is easy for the customer to change or personalise the PIN code, and if the PIN code is forgotten, it is always possible for the product to be unlocked, because Master Codes for each product are kept on a secure server at Bang & Olufsen headquarters in Struer, Denmark. Only your retailer can request access to your product’s Master Code – and this is an added security.

xxxx, January 2011