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Indesit Washer/ Dryer Model WIDL102 - drum problem - snapped bolt?

hi I have a problem with my washing machine.
machine has stoped yesterday making loud metal scraching noise. Now, when I want to spin drum (by hand) it stops at one point. I have found out that there is bolt on the back (near the spining circle) and the bolt is loose - feels like it could be snapped or something else and now it is stoping the drum to spin round. What to do? Can you help?
Aggie, January 2011
these have a bearing spider on the back u need to find if one of the bolts have come loose or has snapped most of time a bolt or two just becomes loose and that causes the drum to drop which then stops it turning

airkool at hotmail.co.uk, January 2011
link Click here to see other fixes for Indesit.