I have solved the problem re the question above and will give the answer as it may help others with a similar problem. I telephoned Karcher help line and was told it was probabley an air lock. To resolve, unplug the machine and remove the lance and hose. Connect the mains water hose and let it run through the machine for 5 to 10 mins. I had to do this twice but it solved the problem.
Ken Stoddern, February 2011